Privacy Policy
Information We Collect
When you create an account or place an order, we collect personal information such as your name, email address, shipping address, and phone number. Payment information is handled entirely by Stripe — we never store, see, or have access to your full credit card number or other sensitive payment details. We also collect information you provide when contacting our customer support.
How We Use Information
We use the information we collect to process and fulfill your orders, send order confirmations and shipping notifications, respond to customer service inquiries, and improve our website and product offerings. We may also send you promotional emails about new products or offers; you may opt out at any time via the unsubscribe link in any such email.
Sharing of Information
We share your information only with trusted third parties necessary to operate our business:
- Stripe — our payment processor, to securely handle all payment transactions.
- Shipping carriers — to deliver your orders (your name and address are shared with the carrier handling your shipment).
- Google — for advertising and analytics services (Google Analytics, Google Ads) to help us understand site usage and improve marketing.
We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.
Cookies
Our site uses cookies and similar tracking technologies to maintain your session, remember your preferences, and collect analytics data. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality. By using our site, you consent to our use of cookies in accordance with this policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account and complying with legal obligations such as tax record requirements. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to verified requests within a reasonable timeframe.
Contact
If you have questions or concerns about this Privacy Policy, please contact us at [TO BE CONFIRMED: support email].